A Swiss-based data privacy, AI and risk intelligence consulting firm, specializing in helping tech companies streamline data privacy compliance.
Contact@custodia-privacy.com
EU DSA enforcement offers AI governance blueprints, stressing data access transparency, user reporting, and proactive frameworks for ethical and accountable AI.

The European Commission's recent preliminary findings against major online platforms regarding alleged violations of the EU Digital Services Act (DSA) underscore evolving expectations for digital accountability. While focused on transparency and user reporting mechanisms, these findings illuminate critical foundational elements for the effective governance of Artificial Intelligence (AI) systems. As AI increasingly underpins the operations of these very platforms, interpreting these data privacy and digital service requirements through an AI governance lens reveals crucial implications for the ethical, lawful, and responsible deployment of AI.
The preliminary finding that platforms allegedly failed to provide researchers sufficient access to public data, as required by DSA transparency provisions, has profound resonance for AI governance. AI models are trained on vast datasets, often comprising publicly available information. The principle of transparent data access, highlighted in this enforcement action, is acutely critical in an AI governance context because the quality, representativeness, and provenance of training data directly dictate an AI model's performance, fairness, and potential for bias.
Lack of transparency regarding the data used to train AI models—including its sources, scope, collection methods, and any inherent biases—hinders independent auditing, validation, and the essential ability to assess an AI system's ethical implications. Without sufficient access to understanding the data that shapes AI, researchers, regulators, and the public are severely limited in their capacity to scrutinize how these systems operate, identify sources of discrimination, or predict their societal impacts. Effective AI governance demands not only transparent access to relevant data but also clear documentation of data lineage, data quality assessments, and bias mitigation strategies applied to training datasets.
The claim that a platform did not provide users with a clear mechanism to report illegal content points directly to a critical challenge in AI governance, particularly concerning automated decision-making in content moderation. Large online platforms heavily leverage AI systems (e.g., machine learning for image and text analysis) to identify and act upon harmful or illegal content. When users lack a proper, accessible, and effective channel to report such content, it signifies a failure in the feedback loop essential for both human oversight and the continuous improvement of AI moderation systems.
For AI governance, this emphasizes the indispensable need for robust human intervention and appeal mechanisms. If AI systems make initial content moderation decisions, users must have clear, timely, and accessible avenues to challenge erroneous removals, report content missed by automated systems, and seek explanations for actions taken. These user reports are invaluable data points that can be used to improve AI models, refine their understanding of context and nuance, and mitigate false positives or negatives. A deficiency in user reporting mechanisms not only compromises user rights but also impedes the ethical evolution and accountability of AI-driven content moderation strategies.
The European Commission's preliminary findings and the potential for substantial fines underscore a growing global trend towards stricter regulatory oversight of digital platforms. This regulatory scrutiny, originating from data privacy and digital services regulations like the DSA, inevitably extends to the AI systems embedded within these platforms. The accountability frameworks established for digital services provide a direct blueprint for robust AI governance.
This includes the necessity for proactive risk assessment, akin to Data Protection Impact Assessments (DPIAs), but expanded to encompass the broader and more complex risks associated with AI systems, often referred to as AI Impact Assessments (AIIAs). Furthermore, the expectation for platforms to "address the Commission's preliminary findings" highlights the need for organizations to establish clear internal accountability lines for AI systems, comprehensive audit trails, and structured processes for reviewing, correcting, and remediating AI-related non-compliance or harms. Navigating this increasingly regulated environment for digital services—and by extension, the AI powering them—requires dedicated expertise, robust data governance practices, and comprehensive, structured frameworks for AI governance that prioritize transparency, fairness, and accountability from design through deployment and operation.